Return Merchandise & Core Policy
Your satisfaction is guaranteed. If you are not satisfied with your purchase, please call 1-800-638-4679 or complete this form online (LINK) for a Return Merchandise Authorization (RMA) number. Customized products, racing and competition parts, or products that have been abused may not be returned under any circumstances. All other products can be exchanged or refunded, based on your original method of payment, within 30 days of the original purchase. All products must be packed in the original, undamaged packaging including any accessories and manuals that were included with the product. Returns that do not meet these conditions may be subject to a restocking fee. For your protection, we recommend that you use a traceable and insurable form of shipment. Gillett Diesel Service Inc. is not responsible for any items lost or damaged in transit. All shipping charges are non-refundable.
We offer a 30 day money back guarantee. In addition, all products are sold with the original manufacturer's warranty. Please note that warranty periods and services vary from manufacturer and product.
Core Charge Policy:
Some of our items have a refundable core charge. This includes items such as injection pumps, injectors, turbochargers, etc.
To receive full core credit, the core must be received by Gillett Diesel Service within 30 days of the original purchase, be the same model and part number as what was purchased, and must be in rebuildable condition. After inspection of returned core, you will be issued a refund for the core charge.
Please call 1-800-638-4679 or complete this form online (LINK) for a Return Merchandise Authorization Form (RMA)
Please send returns and core exchanges with RMA to:
Gillett Diesel Service Inc
14812 South Heritagecrest Way
Bluffdale, UT 84065
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